An email address on your own domain name
The short answer
You need a domain name, and email that runs on it
An address like [email protected] has two parts. The part after the @ sign is your domain name: that has to be yours. The part before it is the mailbox: you create that yourself once the domain name is connected to our email.
With us you order those two together, and you don't have to add a website. Already have a domain name — with us or with another provider — then you use that one. Don't have one yet? Pick one while you order. After that, you create your first email address through the link we send you.
In short
Your domain name
Three situations, three routes
While ordering, you tell us which of these three applies to you. The rest of the order adapts accordingly.
You register a new domain name
Don't have a domain name yet? Pick one while you order. We register it and set it up for your email right away.
Your domain is already with VoiceOne
If your domain name is already with us, you simply pick it from your own list. Nothing needs to be moved or transferred.
Your domain is with another provider
You can leave your domain where it is. You point its nameservers to us; which ones, you'll find in the email you receive after ordering. You make that change yourself at your current provider.
In your One portal
What you manage yourself
You manage your email in the same place as your invoices and services. No separate control panel, no requests by email.
Create mailboxes
You create addresses yourself: info@, billing@, or an address in a colleague's name. You pick the address and the password.
Delete mailboxes
Someone leaving, or an address you no longer need? Remove the mailbox yourself.
Change passwords
You change a mailbox password yourself, without involving us. Handy when someone has lost their password or it needs to be changed.
Forwarding addresses
Forward messages from one address to another. For example, info@ landing in the inboxes of two colleagues.
Catch-all
Mail to an address that doesn't exist doesn't have to get lost: you decide whether it's rejected or lands in an existing mailbox. Keep in mind you'll then also receive spam sent to made-up addresses.
Auto-reply
For vacation or time away, turn on an auto-reply per mailbox with your own text. Turn it off again afterwards.
Your own block rules
Bothered by a sender? Create a block rule yourself. These are rules you set up and remove yourself.
Read your email in the browser
Read and send your messages through our webmail at webmail.voiceone.nl. You log in with your email address and that mailbox's password — no separate installation needed.
You set up block rules yourself
The block rules above are rules you create for senders or addresses you no longer want messages from. You create them yourself and remove them yourself.
Set up on your device
Email settings for your phone and Outlook
Rather read your email in Mail on your phone or in Outlook than in the browser? Add an IMAP account there with these details.
Incoming email (IMAP)
- Server
- imap.voiceone.nl
- Port
- 993
- Security
- SSL/TLS
Outgoing email (SMTP)
- Server
- smtp.voiceone.nl
- Port with SSL
- 465
- Port with TLS
- 587
Pick either of these two ports — whichever one your mail app suggests will work.
What do you log in with?
Your full email address — so [email protected], not just the part before the @ sign — and that mailbox's password. You use that same address and password at webmail.voiceone.nl.
From order to your first email address
You order and choose your domain name
You tell us whether you want a new domain name, already have one with us, or have one somewhere else.
The domain points to our email
If we register the domain or it's already with us, we take care of it. If it's with another provider, you change the nameservers there; the details are in the email we send you.
You create your first mailbox
You receive a link to pick the address and the password. From that moment on, you manage your email in your One portal.
What it costs
Two plans
The difference is in the number of mailboxes and the storage; everything else is the same for both. If you register a new domain name as well, that cost is added separately — you'll see them side by side while ordering.
E-mail Only Basic
For a business with a handful of addresses
€4.95
per month, excl. VAT
- Mailboxes
- 25
- Storage
- 15 GBtotal for all mailboxes combined
- Forwarding addresses
- Unlimited
- Catch-all
- Unlimited
E-mail Only Premium
For more colleagues or a bigger archive
€8.95
per month, excl. VAT
- Mailboxes
- Up to 75
- Storage
- 100 GBtotal for all mailboxes combined
- Forwarding addresses
- Unlimited
- Catch-all
- Unlimited
In both plans
Frequently asked questions
Business email
You need two things: the domain name mybusiness.com, and email that runs on that domain name. At VoiceOne you order them together. Already have the domain name? Then you use that one; if not, you register it while ordering. After that, you create the info@ mailbox yourself.
No. This is email without a website. You don't get a hosting plan to build a site on, just email on your own domain name. Want a website later? You can always add web hosting then.
Yes. If your domain name is already with VoiceOne, you pick it from your own list while ordering. If it's with another provider, it can stay there: you point that domain's nameservers to us. Which nameservers those are, you'll find in the email you receive after ordering.
After your order you receive a link to set up your first mailbox: you pick the part before the @ sign and a password. From then on you manage everything in your One portal.
In your One portal you create and delete mailboxes, change passwords, set up forwarding addresses and an auto-reply, and create your own block rules. You don't need a separate control panel for any of that, and you don't need to call us. Still stuck? We'll gladly help.
Yes, through our webmail at webmail.voiceone.nl. You log in with your email address and that mailbox's password.
With E-mail Only Basic you create 25 mailboxes, with E-mail Only Premium up to 75. Forwarding addresses don't count toward that: they're unlimited, just like the catch-all.
E-mail Only Basic comes with 15 GB and E-mail Only Premium with 100 GB. That's the space for all your mailboxes combined, not per mailbox: if you have ten mailboxes, those ten share that space.
In Mail on your phone or in Outlook, add an IMAP account. For incoming email that's imap.voiceone.nl on port 993, secured with SSL/TLS. For outgoing email, smtp.voiceone.nl on port 465 with SSL, or on port 587 with TLS. You log in with your full email address — so [email protected], not just info — and that mailbox's password.
There are two plans: E-mail Only Basic and E-mail Only Premium. Their prices are shown with the plans on this page and on the order page, in both cases excl. VAT. If you also choose to register a new domain name, you'll see that cost listed separately there.
Read on
Want to get a website online alongside your email? Take a look at web hosting — email on your domain is included there too. Just looking for a domain name, or want to move one to us? You'll find that on the domain names page.
Ready for [email protected]?
You set it up online. Stuck while ordering? We're just a phone call away.